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Short codes for T-Mobile @Home
T-Mobile provides a variety of short codes for our customers to quickly set up Call Forwarding, block Caller ID, and get information about the last incoming call all without ever having to call Customer Care!
Call Forwarding ›
Call Waiting ›
Caller ID ›
Accessing the last incoming call ›

Call Forwarding

T-Mobile offers two different types of Call Forwarding: Unconditional Call Forwarding and Conditional Call Forwarding.
Unconditional Call Forwarding automatically forwards any calls made to the T-Mobile @Home phone number without ever ringing on the T-Mobile @Home phone line.
Conditional Call Forwarding will ring first on the T-Mobile @Home phone and rather than going to voicemail, it will forward to the designated forwarding number.

For information on the Call Forwarding options, refer to the following links:
Activating unconditional call forwarding ›
Deactivating unconditional call forwarding ›
Activating or deactivating conditional call forwarding ›

Activating unconditional call forwarding

To activate unconditional call forwarding, perform the following steps:
1. On your T-Mobile @Home phone, dial Star (*) 72 + 1 + the ten digit number that you want to forward your calls to.
NOTE: The following is an example: *7211234567890.
2. Press the Talk/Send key.

Deactivating unconditional call forwarding

To deactivate unconditional call forwarding, perform the following step:
1. On your T-Mobile @Home phone, dial Star (*) 73, and then press the Talk/Send key.

Activating or deactivating conditional call forwarding

Conditional Call Forwarding has three different set ups that can be used:
  • No reply – the call is not answered on the T-Mobile @Home line
  • Not reachable – the call does not connect with the T-Mobile @Home line
  • Busy – the T-Mobile @Home line rings busy

For information on the Conditional Call Forwarding options, refer to the following links:
Activating conditional call forwarding no reply ›
Deactivating conditional call forwarding no reply ›
Activating conditional call forwarding not reachable ›
Deactivating conditional call forwarding not reachable ›
Activating conditional call forwarding busy ›
Deactivating conditional call forwarding busy ›

Activating conditional call forwarding no reply

To activate conditional call forwarding no reply, perform the following steps:
1. On your T-Mobile @Home phone, dial Star (*) 42 + 1 + the ten digit number you want to forward your calls to.
2. Press the Talk/Send key.

Deactivating conditional call forwarding no reply

To deactivate conditional call forwarding no reply, perform the following:
On your T-Mobile @Home phone, dial Star (*) 93 and then press the Talk/Send key.

Activating conditional call forwarding not reachable

To activate conditional call forwarding not reachable, perform the following steps:
1. On your T-Mobile @Home phone, dial Star (*) 62 Star (*) + 1 + the ten digit number you want to forward your calls to and then the Pound (#) key.
NOTE: The following is an example: *62*11234567890#.
2. Press the Talk/Send key on your phone.

Deactivating conditional call forwarding not reachable

To deactivate conditional call forwarding not reachable, perform the following:
On your T-Mobile @Home phone, dial Pound (#) Pound (#) 62 Pound (#) and then press the Talk/Send key.

Activating conditional call forwarding busy

To activate conditional call forwarding busy, perform the following steps:
1. On your T-Mobile @Home phone, dial Star (*) 40 + 1 + the ten digit number you want to forward your calls to.
2. Press the Talk/Send key.

Deactivating conditional call forwarding busy

To deactivate conditional call forwarding busy, perform the following:
On your T-Mobile @Home phone, dial Star (*) 91, and then press the Talk/Send key.
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Call Waiting

T-Mobile @Home service automatically offers Call Waiting.
To deactivate call waiting, perform the following steps:
1. On your T-Mobile @Home line, dial Star (*) 70.
2. Press the Talk/Send key.
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Caller ID

T-Mobile @Home provides Caller ID for all T-Mobile @Home customers.
To block Caller ID, perform the following steps:
1. On your T-Mobile @Home line, dial Star (*) 67.
2. Press the Talk/Send key.
NOTE: At this time, there is not a way to block Caller ID on all outgoing calls.
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Accessing the last incoming call

T-Mobile @Home offers the ability to find out the last incoming call that you received.
To access the last incoming call, perform the following steps:
1. On your T-Mobile @Home line, dial Star (*) 69.
2. Press the Talk/Send key.

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