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Resetting the Device (T-Mobile MDA)
Occasions may arise when it becomes necessary to reset your device. There are two types of resets: soft reset and hard reset. Always attempt to resolve your issues by performing a soft reset first, as a hard reset returns your device to its default out-of-the-box settings, and all saved information and third-party applications are lost.

Performing a soft reset

CAUTION: When you perform a soft reset, all unsaved data stored in random access memory (RAM) is lost. Before performing a soft reset, save your data.
To soft reset the device, perform the following steps:
1. On the right side of the device, locate the RESET button.
2. Using the stylus, lightly press the RESET button. The device restarts and displays the Today screen.
Image of stylus pressing the RESET button

Performing a hard reset

CAUTION: When you perform a hard reset, your device returns to its default out-of-the-box settings, and all information and third-party applications are lost. Only perform a hard reset when you want to clear all settings, programs, and data.
To hard reset the device, perform the following steps:
1. Tap Start.
2. Tap Settings.
3. Tap the System tab.
4. Tap the Clear Storage icon.
5. Type the indicated word or numbers, and tap Yes. The device resets and powers on.

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