Getting Started: BlackBerry® E-mail Services
T-Mobile provides BlackBerry® customers several different solutions to access e-mail. These solutions differ for business and personal e-mail customers.
1. Determine the type of e-mail you would like to receive via your BlackBerry®. For more information, go to How do I know which type of e-mail I am using?
2. From the table below, select the e-mail option that best fits your needs.
Primary e-mail use
Solutions
Business e-mail customers
NOTE: If you would like to have both your personal and business e-mail delivered to your BlackBerry® handheld, go to Both business and personal e-mail customers.
For business e-mail, customers can select from the following solutions:
  • BlackBerry® Enterprise Server

    Description: Your organization may already be operating a BlackBerry Enterprise Server to deliver e-mail to other BlackBerry® customers. Ask your IT Help Desk professional if BlackBerry Enterprise Server is an option.

  • BlackBerry Internet E-mail

    Description: BlackBerry Internet E-mail provides access to many Internet service providers (ISPs) and Internet-based e-mail accounts, such as AOL® and EarthLink™, from your BlackBerry® handheld. BlackBerry Internet E-mail also allows access to some corporate e-mail accounts via Microsoft Outlook Web Access (OWA). BlackBerry Internet E-mail does not offer the same functionality as the BlackBerry Enterprise Server. BlackBerry Internet E-mail can support up to 10 individual e-mail accounts.
NOTE: MSN® Hotmail is not accessible via BlackBerry Internet E-mail.
For more information about setting up BlackBerry Internet E-mail, go to:
Personal e-mail customers
NOTE: If you would like to have both your personal and business e-mail delivered to your BlackBerry® handheld, go to Both business and personal e-mail customers.
For personal e-mail, customers can select BlackBerry Internet E-mail.
Description: BlackBerry Internet E-mail provides access to many ISPs and Internet-based e-mail accounts, such as AOL® and EarthLink, from your BlackBerry® handheld. BlackBerry Internet E-mail also allows access to some corporate e-mail accounts via Microsoft OWA. BlackBerry Internet E-mail does not offer the same functionality as the BlackBerry Enterprise Server. BlackBerry Internet E-mail can support up to 10 individual e-mail accounts
NOTE: MSN Hotmail is not accessible via BlackBerry Internet E-mail
For more information about setting up BlackBerry Internet E-mail, go to:
Both business and personal e-mail customers
For both business and personal e-mail, customers can select BlackBerry Enterprise Server and BlackBerry Internet E-mail.
Description: BlackBerry Enterprise Server customers also have the option to use both BlackBerry Enterprise Server and BlackBerry Internet E-mail. By setting up a BlackBerry Internet E-mail account in addition to an existing BlackBerry Enterprise Server account, you will be able to access up to 10 ISPs and Internet-based e-mail accounts, such as AOL® and EarthLink, from your BlackBerry® handheld.
BlackBerry Enterprise Server and BlackBerry Internet E-mail also provide Internet access. You may have the ability to log in to your Internet-based e-mail account through the BlackBerry® browser on your BlackBerry® handheld if your mail account is not supported by BlackBerry Internet E-mail or your BlackBerry Enterprise Server administrator has disabled your access to a BlackBerry Internet E-mail account.
NOTE: If you first set up BlackBerry Internet E-mail on your handheld and set up BlackBerry Enterprise Server at a later date, you will be required to set up BlackBerry Internet E-mail again.
NOTE: MSN Hotmail is not accessible via BlackBerry Internet E-mail.
For more information about setting up BlackBerry Internet E-mail, go to: