How do I set up BlackBerry Internet E-mail via My BlackBerry®?
These instructions are also available in video format. To view the demo, go to BlackBerry Pearl E-mail Setup.
If you are not certain which e-mail solution is right for you, go to Getting Started: BlackBerry Internet E-mail Services.
To set up BlackBerry Internet E-mail via your BlackBerry®, perform the following steps:
| 1. | Verify that your BlackBerry handheld is connected to the wireless network and is displaying uppercase GPRS in the top right corner. If your device is not displaying uppercase GPRS, go to BlackBerry Internet E-Mail Management and Troubleshooting. |
| 2. | From the BlackBerry handheld Home screen or Tools menu, select the Set Up Internet E-mail or E-mail Setup icon. |
| 3. | If prompted, read the Terms and Conditions, and then select Accept. |
| 4. | Enter your e-mail address and password for the account you would like to access from your BlackBerry handheld. Confirm the password and select Next. |
NOTE: On the BlackBerry® 7100t and 7105t, it may be easier to use the multi-tap input method when typing e-mail addresses. To switch to multi-tap, press and hold the Star (*) key. Hold it again to switch back to SureType™.
| 5. | Within minutes you will see one of the following messages: |
- Your account has been added successfully.
Select OK to complete setup. Your e-mail account will now be accessible from your BlackBerry handheld. You may exit the BlackBerry® browser once setup is complete. - We were unable to configure this e-mail account. Select the type of account you want to configure.
You will be presented with the following options. Scroll to and select the one that best describes your e-mail account.
Option | Description |
Internet Service Provider E-mail (POP/IMAP) | Choose this option if you know your e-mail account settings, and refer to Step 6. You will be asked to provide the following information:
|
Outlook/Exchange | Choose this option if you are able to access your Outlook/Exchange e-mail via Microsoft® Outlook Web Access (OWA), and refer to Step 7. You will be asked to provide the following information:
|
Notes/Domino | If you are using Lotus Notes as your e-mail system, you will be unable to configure the e-mail account from the BlackBerry handheld. You will be directed to configure the e-mail account from your computer. For instructions on setting up your e-mail account from your computer, go to How do I set up BlackBerry Internet E-mail using a My T-Mobile Account? |
| 6. | After selecting Internet Service Provider E-mail (POP/IMAP), scroll to and select one of the following: |
- I have this e-mail account set up in Outlook or Outlook Express.
Selecting this option will direct you to configure the e-mail account from your computer. For instructions on setting up your e-mail account from your computer, go to How do I set up BlackBerry Internet E-mail using a My T-Mobile Account? - I will provide the settings to add this e-mail account.
Selecting this option will allow you to type your e-mail account settings manually. Complete Steps 1 and 2 below. The following information will be required:- E-mail address
- Username
- Password
- E-mail server address
- E-mail server type (POP/IMAP)
- SSL (Yes/No)
1. Type the required information and select Next. Setup is complete when Your account has been added successfully appears on the screen. 2. Select OK. Your e-mail account will now be accessible from your BlackBerry handheld. You may exit the BlackBerry browser once setup is complete.
| 7. | After selecting Outlook/Exchange, scroll to and select one of the following: |
- I can access this e-mail account using a Web browser (Outlook Web Access).
Selecting this option will allow you to type your mail account settings manually. Complete Steps 1 and 2 below. The following information will be required:- Outlook Web Access URL
- E-mail address
- E-mail account name (mailbox name)
- Username
- Password
1. Enter the required information and select Next. Setup is complete when Your account has been added successfully appears on the screen. 2. Select OK. Your e-mail account will now be accessible from your BlackBerry handheld. You may exit the BlackBerry® browser once setup is complete. - I always use Outlook to access my e-mail account.
Selecting this option will direct you to configure the e-mail account from your computer. For instructions on setting up your e-mail account from your computer, go to How do I set up BlackBerry Internet E-mail using a My T-Mobile Account?
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