How Do I Know Which Type of E-mail I Am Using?
Description: The following table is designed to assist you in determining which e-mail service you can use with your BlackBerry® handheld. For additional details on the features of each of these solutions, please go to BlackBerry Internet E-mail - Account Integration Features.
Service type | E-mail platform | E-mail client | BlackBerry Enterprise Server compatible? | BlackBerry Internet E-mail compatible? |
Business | Microsoft Exchange | Microsoft Outlook | Yes | Yes, using Outlook Web Access (OWA) |
Lotus Domino | Lotus Notes | Yes | Yes | |
Novell GroupWise | Novell GroupWise | Yes | No | |
Personal | Internet service provider (ISP) e-mail (AOL®, EarthLink, Comcast, etc.) | Various* | No | Yes |
Internet-based e-mail (Yahoo!® Mail, Gmail, etc.) | Various** | No | Yes, if POP3 or IMAP services are enabled.† ‡ |
*Internet Service Providers (ISP) and Internet-based e-mail providers supply or support the use of several different e-mail clients to access their e-mail services. Examples of popular e-mail clients are Microsoft Outlook, Microsoft Outlook Express, Microsoft Entourage, Qualcomm Eudora, Mozilla Thunderbird, etc. Most Internet-based e-mail services are accessed via your Internet browser, but often offer a means for you to access your mail account via POP3 or IMAP. If this access is enabled or configured for your e-mail account, you may use one of the above-mentioned clients to access your account. Check with your e-mail provider to see if POP3 or IMAP access to your e-mail is an option.
**Ask your IT help desk professional if BlackBerry Enterprise Server is an option for you.
†Post office protocol 3 (POP3) is one of the two most common methods for receiving e-mail. Most Internet service providers (ISP) will provide e-mail accounts that you may access via POP3. Internet-based providers may also provide this access for an additional fee. Check with your e-mail provider to see if POP3 access to your e-mail is an option.
‡Internet mail application protocol (IMAP) is the second most commonly used method for receiving e-mail. ISPs such as AOL® use IMAP to allow you to access your e-mail account without using the AOL® e-mail software. Check with your e-mail provider to see if IMAP access to your e-mail is an option.
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