How do I change my communication preferences?
Configuring preferences:
How do I change my e-mail address? ›
How do I change my language preference? ›
What are communication channels, and how do I change them? ›
How do I change my overall communication preference? ›
How do I change my language preference? ›
What are communication channels, and how do I change them? ›
How do I change my overall communication preference? ›
General preferences information:
Will my contact information be shared with others? ›
How quickly will the changes be effective? ›
How does T-Mobile use my language preference? ›
Can I change my communication preferences later? ›
How does T-Mobile use my communication information? ›
What if my e-mail address or other contact information changes? ›
How quickly will the changes be effective? ›
How does T-Mobile use my language preference? ›
Can I change my communication preferences later? ›
How does T-Mobile use my communication information? ›
What if my e-mail address or other contact information changes? ›
How do I change my e-mail address?
To change your e-mail address, perform the following steps:
| 1. | Go to My T-Mobile and log in. For more information, go to How do I log in to My T-Mobile? |
| 2. | Under My Account, click My Profile. |
| 3. | From the General tab, under Change Contact E-Mail Address, enter your new e-mail address. |
| 4. | Click Update. |
How do I change my language preference?
To change your language preference, perform the following steps:
| 1. | Go to My T-Mobile and log in. For more information, go to How do I log in to My T-Mobile? |
| 2. | Under My Account, click My Profile. |
| 3. | From the Communications tab, in the Language Preferences drop-down menu, click to select your preferred language. |
| 4. | Click UPDATE PREFERENCES. |
What are communication channels, and how do I change them?
Communication channels identify specific methods of communication. Specifying your preferred methods allows us at T-Mobile to tailor our communications to you only through the methods you tell us.
To change the communication channels, perform the following steps:
| 1. | Go to My T-Mobile and log in. For more information, go to How do I log in to My T-Mobile? |
| 2. | Under My Account, click My Profile. |
| 3. | From the Communications tab, under Communication Preferences, click to select the desired communication channels to receive notifications regarding new rate plans, product enhancements, and special offers. Click to clear the communication channels if you do not wish to receive the notifications. |
| 4. | Click UPDATE PREFERENCES. |
How do I change my overall communication preference?
To change your overall communication preference, perform the following steps:
| 1. | Go to My T-Mobile and log in. For more information, go to How do I log in to My T-Mobile? |
| 2. | Under My Account, click My Profile. |
| 3. | From the Communications tab, under Communication Preferences, if you do not wish to receive marketing communications, click to select Opt Me Out Of. |
| 4. | Click UPDATE PREFERENCES. |
Will my contact information be shared with others?
T-Mobile respects your privacy and does not share personally identifiable information with others for marketing purposes. Some examples of circumstances under which we may disclose your personal information include for billing purposes, or as necessary to provide you with service, such as roaming. For more detailed information, go to T-Mobile Privacy Policy.
How quickly will the changes be effective?
The changes you make will appear on My T-Mobile immediately. It may take up to three business days for the information to become fully effective.
How does T-Mobile use my language preference?
Your language preference informs us of your preferred communication language. We can tailor the communications we send to meet your needs. The language selected will not affect the language used in your billing statements or My T-Mobile content.
Can I change my communication preferences later?
Yes. You may log in to My T-Mobile at any time and update your communication preferences. Please note that it may take up to three business days for your updated preferences to become fully effective.
How does T-Mobile use my communication information?
T-Mobile uses your communication information to inform you about new rate plans, coverage service, product enhancements, and special offers.
What if my e-mail address or other contact information changes?
As your contact information changes, simply log in to My T-Mobile and update your information. It may take up to three business days for the information to become fully effective.
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