How do I change my plan or services from My T-Mobile?
NOTE: Not all accounts will have access to change services online at this time.
To change your rate plan, perform the following steps:
| 1. | Go to My T-Mobile and log in. For more information, go to How do I log in to My T-Mobile? |
| 2. | Select Manage and then Plans & Services. |
| 3. | A summary of the plan and services you currently have appears. To make changes to your rate plan, within In this section, select Change Plan. |
| 4. | If you want to make changes to your current services, click to select the services to add or remove, and then select Change/manage services. |
NOTE: If you do not want to make any changes to your current services, select KEEP CURRENT SERVICES.
| 5. | The details of your new plan are provided prior to completing any changes. To complete the change, select SUBMIT CHANGES. |
NOTE: Any rate plan changes will take effect with the start of your next billing cycle.
NOTE: A CONFIRMATION page appears with the changes you made to your rate plan.