How do I update my billing address?
NOTE: To change your billing account information online, you must either be the Primary Account Holder (PAH) for your account, or be granted permissions by your Primary Account Holder. If you are unable to make changes to your billing account information, contact your Primary Account Holder for additional permissions. For more information on permissions, go to Multiline Primary Account Holder permissions management.
NOTE: This article assumes that you are logged in to My T-Mobile. For more information on logging in, go to How do I log in to My T-Mobile?
To update your billing address or account information, perform the following steps:
1. After logging in to My T-Mobile, under Manage, click Your profile.
2. Next to Billing Preferences, click edit.
3. Enter the desired changes and then click Save Changes.
Image of Billing Preferences
NOTE: All changes will be affective no earlier then the month following your current billing cycle.