Here are some basics to help you get around like a pro and find out how to...
- Use the arrows to scroll through options
- Click the icons to go to support content
You can use the left and right arrows to look at the available topics in these areas. After you find what you want, just click on the icon to view the documentation we have available. If you go too far to either side, this carousel just wraps around and goes back through the list.
- Type in a question or search terms; you don't have to hit Enter!
- Wait a second then view the results
- Results will be organized by Topic area, Documentation and user-created Discussions
Our search now categorizes results simply for you! The first section you will see will be other topic areas related to your search, official documentation relevant to your search and user-generated discussions on the same topic!
- Links directly to popular support documents will be listed here
- Click the title, icon or "More" link to see a list of all topic-related info for each tile
|Billing||Plans & Services|
- Quick tips and links to other areas are located in the left sidebar
- Use the drop-down in Browse Support to quickly move to other popular topic areas of T-Mobile Support
- Use the My T-Mobile tile to manage your account, upgrade your phone, change your services or pay your bill
- If you need extra help, use our Contact Us tile to find out how to reach us
- In Billing, learn how to check important usage information from your phone
- In Plans & Services, use the Shop links to look at our available rate plans and features
The left sidebar gives you quick, easy access to other content all around T-Mobile Support and My T-Mobile. On top of that, you can find self-help tips and info on how to contact us if you need.
We hope the new layout will make finding the support content you need easier than ever. Thanks for all of the feedback you've provided to help us make Support better every day!
Have a great weekend from your T-Mobile Support team!
Jonathan, T-Mobile Support Administrator and Designer