Customer Service Chat

Invalid phone number. Please enter a valid 10-digit phone number.
 

Please make a selection.
 

Just a moment while we look for an available specialist to help you with your request...

Can't find what you need? Check out these other options...

T-Mobile chat support is offered as instant live help. If you're seeing this message during open business hours, it means that all of our agents are currently busy helping other customers.
 
We're here to help but you shouldn't have to sit at your computer waiting for a representative. If you'd like, you can look for a specialist again by clicking the "Try Again" button. If we're still not available, then you might want to check back later or contact us directly by calling 1-877-453-1304.
 
You can also get support online with My T-Mobile or get help from other customers in our Community. See the helpful links on this page for these and other great support options.
 

This is the account password or PIN that you use when you call Customer Care. It is not necessarily the same as your My T-Mobile website password.
 
If you don't remember setting up a password, please enter the last 4 digits of your SSN.
 

Please enter your 10-digit T-Mobile phone number. If you are not a current T-Mobile USA customer, please enter a 10-digit number where you can be reached.
 

You are about to begin an online chat session with T-Mobile. You will be asked for your password or the last 4 digits of your Social Security number to verify your account.
 
For your protection we recommend that you do NOT release your complete Social Security number, credit card information, or checking account information during this chat.
 
Please click OK to begin your chat session.
 

Thank you! Your Chat session has opened in a new window.

At T-Mobile, we are committed to keeping you connected. We offer many options when you need a little help to get the most out of your Business services.

Chat:


E-mail Us:
E-mail your question and we'll get right back to you.
Businesscare@t-mobilesupport.com

Call Us:
Dial 611 from your mobile phone or call toll-free, from any phone, at 1-800-937-8997.

Please contact us using one of the methods below to request your corporate discount/benefits per your company's T-Mobile agreement.

Chat:


E-mail or Fax Your Request:
Please Download the Corporate Discount Form and fax or e-mail the completed form to the fax number or E-mail address listed on the form.

Call Us:
To complete your migration over the phone, please call us toll-free at 1-877-453-8824 from any phone.